Black and white portrait of Hugh and Ben, the founders of Huben Travel

About us

We're Hugh and Ben

Huben Travel is us.

We live in Surrey with our family and Cameron, our beloved Poochon. Together with a small team of travel specialists, we plan every holiday as carefully as we plan our own.

Meet the team Start planning

Our story

It began in a cosy pub in the Cotswolds

One fine night, log fire roaring, dog sleeping between us on the sofa and G&Ts in hand (ours, not the dog's), we realised we had to embrace our true passion in life: luxury holidays.

We have travelled the world, staying in luxury hotels and experiencing what makes a holiday truly memorable. We have always been the go-to for friends and family when they need travel advice and recommendations, and we knew we could offer the best travel advice to you, too.

Booking with us means you have someone to do all the work for you, making sure you get the very best holiday possible for your budget. Your money is safe and your holiday protected when you book with us.

Planning a holiday should be an enjoyable experience, so give us a call. We're looking forward to chatting to you.

Love,

Hugh and Ben

Meet our lovely Huben team

The difference isn't what we book. It's how we look after you.

Huben has never been about one person. We're a small team of travel specialists who share the same belief: every holiday deserves care and attention. Some of us are there from your very first conversation, shaping the journey you've been imagining. Others work quietly behind the scenes, looking after every booking, reservation and detail.

And while you're away, we're still here, keeping an eye on your trip and ready to step in if plans change. We never set out to be the biggest travel agency. We set out to be the one people enjoy walking into, trust completely and recommend to the people they care about.

The six members of the Huben Travel team in white Huben polo shirts, sitting together on an outdoor sofa at dusk — The Huben team.

Ben

Co-founder

Luxury Travel Designer of the Year (in-store) at the 2026 TTG Luxury Travel Awards. Eleven years as a West End stage manager means nothing on your itinerary is left to chance.

Hugh

Co-founder

A chartered accountant turned travel expert, Hugh makes every pound of your budget work hard, and writes many of our guides.

Ashlie

Head of Concierge

Ashlie runs our concierge service from Pickering, North Yorkshire, arranging private jets, yachts, celebration dinners and weddings abroad.

Beth

Operations and Concierge Services

Beth keeps everything running smoothly behind the scenes, from first quote to final confirmation, so every booking is exactly right.

Sophie

Travel Consultant

Sophie flew the world as Virgin Atlantic cabin crew, so she knows long-haul travel, and how to make it comfortable, from the inside.

Louise

Marketing and Communications Manager

Louise writes our guides and brochure, and also helps plan and manage all of our events.

Why book with us

The Huben difference

A calm, elegant hotel lounge with armchairs and framed prints

Quality comes first

We want you to have the best of the best. If it's a recommendation we've made, you can rest assured it's a quality one.

Ben from Huben Travel on the phone with a guest

We take the stress out of planning

We know organising a holiday can be stressful. Fortunately, we love it! Let us take the reins and all you'll have to do is pack a suitcase.

A pool framed by a rock arch looking out to sea and a passing cruise ship

ATOL protected holidays

Our flight-inclusive holidays are protected by ATOL (number 11889), which protects your money and steps in if you are stranded abroad, arranging a refund or a replacement holiday.

A bright white bedroom with a sofa and a view of the sea

Honesty is the best policy

Being upfront and honest is really important to us. Let us know your budget and we'll tell you what we can make happen with it. No surprises, no disappointments.

Hugh from Huben Travel on the phone with a guest

We're seasoned travellers

From hotels to restaurants, we can make personal recommendations based on our years of globetrotting.

A hotel room with a view over vineyards and hills

We're sticklers for detail

From making sure you get that window seat to securing a room with a fantastic view, there's nothing we won't think of.

Award-winning and independent

Proud of every one of these

Winner, Best Cobham Independent
Love Elmbridge Awards 2026
Winner, Luxury Travel Designer of the Year (in-store), Ben
TTG Luxury Travel Awards 2026
Shortlisted, Top Luxury High Street Agency
Top 20 Luxury Travel Agencies 2026
Winners in 2024 and 2025
Antigua and Barbuda Black Pineapple Awards

What our guests say

Rated 4.9 out of 5 from 87 reviews on Trustpilot

Our guests often mention Ben, Hugh, Ashlie and the team by name. We think that says it all.

Read our reviews

5 star all the Way

If you want a stress free holiday backed by experts to soothe any bumps that may occur go to Hubens Wonderful professional family appeal

Mo · 30 July 2026

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The best travel agents I've ever used!

Huben helped us plan and book an amazing family holiday to Croatia. They assured us right from the start that our budget and ideas were doable. By chance, my wife and I found a hotel we fell in love with and sent it to them and then Huben worked their magic. They took control of every element and made the whole process easy - booking flights at good times for young children, car transfers with baby seats and booster seats, getting an 8th day for free as an extra. The emails and information along the way were brilliant to keep us on top of what we needed to do and as a result, we had a wonderful holiday with our 3 and 5 year old daughters. Thank you so much to Ben, Hugh, Ashlie and the whole team for planning and organising such a wonderful trip. They even included a little kids travel pack for the girls which was such a cute touch. I'd used travel agents only a couple of times before and sometimes wondered what was the point but now I know! Exceptional service from start to finish.

Phil C. · Family holiday to Croatia · 27 July 2026

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If you want a holiday booked and more

If you want a holiday booked and more. Use Hubens. They make everything so easy for the customer and definitely go that extra mile. This was a holiday for the Belgium Grand Prix. They took care of flights , transfers from the airport and to the Grand Prix, plus hotel and Grand Prix tickets. Then they also helped with restaurants bookings.
As others have mentioned, they are with you the whole way. We had an issue with the transfer from the hotel to the airport, but they answered my call within seconds and the issue was resolved quickly and still got to airport in plenty of time.
Thank you Ben and Ashlie for your wonderful help again.
You deserve that award you won earlier in this year and look forward to arranging another holiday with you.

MJ · Belgian Grand Prix trip · 21 July 2026

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I cannot fault the customer service…

I cannot fault the customer service from all at Huben Travel. From suggestions for great hotels to booking flights/transfers. They also check in with you during your holiday! Everything is trouble free.

Pamela P. · 14 July 2026

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Silversea Cruise

We have just returned from an exceptional cruise with Silversea on the Silver Shadow. This trip was organised by Ben and his team who once again gave us a 5* service.
From our initial enquiry to our return home everything went perfectly.

Barbara B. · Silversea cruise · 23 June 2026

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Where to next?

It starts with a chat. No forms or scripts, just a friendly conversation. Call, email or pop into the Lounge, and one of the team will take it from there.

Send an enquiry Call 020 3443 8969

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