ATOL protected 11889Mon to Fri 9:30am to 4:30pm, weekends by appointment020 3443 8969
The Travel Lounge
Concierge services
Bespoke. Personalised. Yours.
Our complimentary concierge, for the details that make a holiday.
Thinking about making your holiday even more luxurious is a fabulous way to spend time. Working out how to make your ideas possible is considerably less fun. That's why we offer a personalised concierge travel service.
Tell us what you'd like
Nothing too big, nothing too small
Think big
Our personalised concierge service takes care of the practicalities and logistics. You might want to plan a party or wedding for your holiday, or hire a yacht or a private jet. Tell us what you want and we'll do everything we can to make it happen. Through our experience and contacts, we can make pretty much any holiday dream a reality. Wherever you want to travel and whatever you want to do, we'll go the extra mile.
Think small
We care about the small details. Your room filled with flowers on arrival. Champagne in the bath. A bowl for your pet pooch. Let us know what you'd like, and we'll make it happen.
Our complimentary concierge
The most memorable trips are all about the details
Meet Ashlie & Beth
Think of them as your travel heroes. They know every detail of your booking and are on hand to help, advise, reserve and anticipate your every need.
They love a challenge, so go ahead and put them to the test. Nothing is too much trouble, and nothing too trivial.
A few favourite moments
We stay one step ahead
When a rerouted flight meant a young family would arrive long after dinner service had finished, we called the hotel and arranged a late meal to be waiting for them. Not because it was in the package, but because it was the right thing to do.
We genuinely care
For one recently widowed guest, a first solo trip was a daunting prospect. We quietly made sure every supplier along the way knew to look out for her, and she came home not just happy, but ready for her next adventure.
Paws included
It's not just humans who travel in style. We arranged for a guest's dog to fly by private jet from LA, with its very own crew member!
Nothing too big or small
For a family travelling with a toddler, we had the right brand of milk waiting in the fridge on arrival. For another guest, we organised Grand Prix tickets as an anniversary surprise, with complete discretion.
With Huben, it's personal
It's Hugh and Ben
We know how important it is to get your holiday right, because we've been there. Holidays with us are personal, which is why we named our travel company Huben.
We hand-craft luxury holidays for our guests, and we only create holidays we would want to go on too. Our personalised concierge service is a big part of the Huben holiday experience.
Where to next?
It starts with a chat. No forms or scripts, just a friendly conversation. Call, email or pop into the Lounge, and one of the team will take it from there.
A dose of travel inspiration, now and then
Our newsletter brings you new ideas, event invitations and the trips we're most excited about.